The Challenge
A leading Lloyd's broker was struggling with 48-hour turnaround times for facultative placements. Underwriters spent 65% of their time on data entry and document processing rather than risk assessment and client relationships. With 200+ daily submissions, the team was overwhelmed and losing business to faster competitors.
The Solution
Deployed Submission Agent and Pricing Agent to automate document ingestion, data extraction, and initial pricing. The system processes broker submissions, extracts key risk parameters, queries exposure databases, and generates preliminary quotes—all without human intervention for standard risks.
Implementation
Integrated Submission Agent with email systems and broker portals. Trained on 50,000 historical submissions to recognize standard risk parameters, exclusions, and attachment points.
Connected Pricing Agent to internal rating models and external data sources (PCS, RMS). Established pricing guardrails and escalation rules for complex risks.
Built automated routing system to direct standard risks to quick-quote pipeline and complex risks to senior underwriters with pre-populated data.
Results
Reduced from 48 hours to 18 hours for facultative placements
Team now handles 600 submissions daily without additional headcount
Improved competitive positioning through faster response times
Underwriters now spend 80% of time on risk assessment vs. 35% previously
"We've fundamentally changed how we compete. Speed wins business in facultative markets, and Reinsured.AI gave us the edge we needed."